Terms & Conditions

Please carefully review our Terms & Conditions and Cancellation Policy below. Due to our limited inventory and unique nature of accommodations, we must strictly adhere to these policies without exception, including emergency situations.

Please carefully review our Terms & Conditions and Cancellation Policy before booking.

Definitions

  • Guest(s)
  • Invitee
  • Accompanying Party
  • Management

Check-in & Check-out Policy

  • Standard Check-in: 1:00 PM
  • Standard Check-out: 11:00 AM
  • Early check-in subject to availability
  • Late check-out may incur additional charges

Payment Terms

  • 100% advance payment required
  • Additional charges payable before departure
  • Guests liable for damages
  • Room rates subject to change
  • Management reserves admission rights

Safety Acknowledgment & Liability Waiver

Wildlife & Environmental Risks

  • Wild animals, reptiles, birds, and insects may be present.
  • Guests acknowledge risks associated with the natural environment.

Structural Safety

  • Tree-house accommodations are elevated above ground.
  • Guests accept risks associated with elevated structures.

Liability Waiver

  • Waiver of claims against Hotel KBS Grand.
  • Indemnification of hotel management and staff.

Guest Authority & Responsibility

  • Guest confirms understanding of policies.
  • Guest represents accompanying party members.
  • Guest accepts responsibility for party-related claims.